Standard Warranty (Non-Type Specific):

WHAT IS COVERED?

PROFLO warrants to the ORIGINAL CONSUMER PURCHASER that its product (except as explained under paragraph 3, below) shall be free from defects in material and workmanship under normal use and service for one (1) year. If the product is used in industrial, commercial or business applications, the preceding sentence does not apply, but rather FOR ALL INDUSTRIAL, COMMERCIAL OR BUSINESS APPLICATIONS, THE WARRANTY SHALL BE A ONE (1) YEAR LIMITED WARRANTY FROM THE DATE OF PURCHASE WITH ALL OTHER TERMS AND EXCLUSIONS OF THE WARRANTY APPLICABLE.

PROFLO’S OBLIGATIONS

PROFLO’s obligations under the warranty set forth in paragraph 1 above shall be to replace free of charge any PROFLO product or component which is defective as stated above, or at PROFLO’s option, to either refund the purchase price or repair the product. THE WARRANTY SET FORTH IN PARAGRAPH 1 IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, AND SHALL RUN TO THE ORIGINAL PURCHASER ONLY.

WHAT IS NOT COVERED?

The warranty set forth in paragraph 1 does not cover and PROFLO is not liable for, (i) installation, (ii) any other labor charges or (iii) products which have been damaged as a result of any accident, misuse, abuse, neglect, improper installation or maintenance, the use of abrasive or organic solvent cleaners, modification, failure to use the product in accordance with instructions provided by PROFLO or use of parts other than PROFLO parts.

HOW TO OBTAIN WARRANTY SERVICE

The purchaser should contact their local Ferguson location, installing contractor or builder from whom the product was purchased or call PROFLO customer service at 800-221-3379. DISCLAIMER OF CONSEQUENTIAL OR INCIDENTAL DAMAGES AND

OTHER WARRANTIES

PROFLO SHALL NOT BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE OR ANY CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES. EXCEPT AS STATED IN PARAGRAPH 1, PROFLO DISCLAIMS ALL EXPRESSED OR IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PROFLO’S LIABILITY, IF ANY, SHALL NOT EXCEED THE REPLACEMENT VALUE OF THE DEFECTIVE PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

PLEASE PAY ATTENTION TO FOLLOWING WHEN MAINTAINING YOUR PROFLO PRODUCT. FAILING TO DO SO WILL VOID THE WARRANTY:

Improper care & cleaning. • Improper installation and maintenance will void the warranty.

Contact PROFLO Customer Service at 800-221-3379

Faucet Warranty:

WHAT IS COVERED?

PROFLO warrants to the ORIGINAL CONSUMER PURCHASER that its faucets (except as explained under paragraph 3, below) shall be free from defects in material and workmanship under normal use and service FOR SO LONG AS THE FAUCET IS USED IN ITS ORIGINAL RESIDENTIAL INSTALLATION. If the faucet is used in industrial, commercial or business applications, the preceding sentence does not apply, but rather FOR ALL INDUSTRIAL, COMMERCIAL OR BUSINESS APPLICATIONS, THE WARRANTY SHALL BE A FIVE (5) YEAR LIMITED WARRANTY FROM THE DATE OF PURCHASE WITH ALL OTHER TERMS AND EXCLUSIONS OF THE WARRANTY APPLICABLE.

PROFLO’S OBLIGATIONS

PROFLO’s obligations under the warranty set forth in paragraph 1 above shall be to replace free of charge any PROFLO faucet or component which is defective as stated above, or at PROFLO’s option, to either refund the purchase price or repair the faucet. THE WARRANTY SET FORTH IN PARAGRAPH 1 IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, AND SHALL RUN TO THE ORIGINAL PURCHASER ONLY.

WHAT IS NOT COVERED?

The warranty set forth in paragraph 1 does not cover and PROFLO is not liable for, (i) installation, (ii) any other labor charges or (iii) faucets which have been damaged as a result of any accident, misuse, abuse, neglect, improper installation or maintenance, the use of abrasive or organic solvent cleaners, modification, failure to use the faucet in accordance with instructions provided by PROFLO or use of parts other than PROFLO parts. HOW TO OBTAIN WARRANTY SERVICE The purchaser should contact their local Ferguson location, installing contractor or builder from whom the product was purchased or call PROFLO customer service at 800-221-3379. DISCLAIMER OF CONSEQUENTIAL OR INCIDENTAL DAMAGES AND

OTHER WARRANTIES

PROFLO SHALL NOT BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE OR ANY CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES. EXCEPT AS STATED IN PARAGRAPH 1, PROFLO DISCLAIMS ALL EXPRESSED OR IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PROFLO’S LIABILITY, IF ANY, SHALL NOT EXCEED THE REPLACEMENT VALUE OF THE DEFECTIVE FAUCET. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

PLEASE PAY ATTENTION TO FOLLOWING WHEN MAINTAINING YOUR FAUCET. FAILING TO DO SO WILL VOID THE WARRANTY:

Do not apply abrasive or caustic cleaners to any part of the faucet. • Do not use bleach-based cleaners or products that state on the label that they remove tarnish and/or rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids. • All cleaners should be completely rinsed with water immediately and faucet kept dry after maintaining. • Inappropriate installation and maintenance will void the warranty. • Do not store chemicals like ammonia or chlorides in the cabinet under the faucet.

Contact PROFLO Customer Service at 800-221-3379

Stainless Steel Sink Warranty:

WHAT IS COVERED?

PROFLO warrants to the ORIGINAL CONSUMER PURCHASER that its stainless steel sink (except as explained under paragraph 3, below) shall be free from defects in material and workmanship under normal use and service for the lifetime of the sink. If the sink is used in industrial, commercial or business applications, the preceding sentence does not apply, but rather FOR ALL INDUSTRIAL, COMMERCIAL OR BUSINESS APPLICATIONS, THE WARRANTY SHALL BE A ONE (1) YEAR LIMITED WARRANTY FROM THE DATE OF PURCHASE WITH ALL OTHER TERMS AND EXCLUSIONS OF THE WARRANTY APPLICABLE.

PROFLO’S OBLIGATIONS

PROFLO’s obligations under the warranty set forth in paragraph 1 above shall be to replace free of charge any PROFLO sink which is defective as stated above, or at PROFLO’s option, to either refund the purchase price or repair the sink. THE WARRANTY SET FORTH IN PARAGRAPH 1 IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, AND SHALL RUN TO THE ORIGINAL PURCHASER ONLY.

WHAT IS NOT COVERED?

The warranty set forth in paragraph 1 does not cover and PROFLO is not liable for, (i) installation, (ii) any other labor charges or (iii) products which have been damaged as a result of any accident, misuse, abuse, neglect, improper installation or maintenance, the use of abrasive or organic solvent cleaners, modification, failure to use the sink in accordance with instructions provided by PROFLO or use of parts other than PROFLO parts.

HOW TO OBTAIN WARRANTY SERVICE

The purchaser should contact their local Ferguson location, installing contractor or builder from whom the product was purchased or call PROFLO customer service at 800-221-3379.

DISCLAIMER OF CONSEQUENTIAL OR INCIDENTAL DAMAGES AND OTHER WARRANTIES

PROFLO SHALL NOT BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE OR ANY CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES. EXCEPT AS STATED IN PARAGRAPH 1, PROFLO DISCLAIMS ALL EXPRESSED OR IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PROFLO’S LIABILITY, IF ANY, SHALL NOT EXCEED THE REPLACEMENT VALUE OF THE DEFECTIVE SINK. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

PLEASE PAY ATTENTION TO FOLLOWING WHEN MAINTAINING YOUR SINK. FAILING TO DO SO WILL VOID THE WARRANTY:

The use of cleaners which contain chloride, bleach or muriatic acid on any part of the sink. • Improper care & cleaning. • Inappropriate installation and maintenance will void the warranty.

Contact PROFLO Customer Service at 800-221-3379

Vitreous China Warranty:

WARRANTY:

Subject to the limitations expressed herein, Seller warrants to the owner of the original installation that products manufactured by Seller (“Products)” shall be free from defects in material and workmanship for the duration from the date of sale set forth in the following table (“Warranty Period”). This warranty is void for any damage caused by (a) improper storage, use or installation (b) accident, damage, abuse or misuse, (c) acts of God (d) chemical or mineral damage (e) abrasive cleaners or (f) failure to comply with the terms of this limited warranty.

Vitreous China: Lifetime
Parts & Fittings: Tank Trim including ball cock, flush valve, flapper, trip lever and plumbing fittings: 1 Year

REMEDIES:

Seller shall repair, replace or refund, at its option and at no additional charge, any part that proves, upon inspection by Seller to be defective, upon receipt from Buyer during the Warranty Period. Seller makes NO ADDITIONAL ALLOWANCE FOR THE LABOR OR EXPENSE OF DE-INSTALLATION, RE-INSTALLATION OR TRANSPORTATION COST INCIDENTAL TO REPAIRING OR REPLACING THE DEFECTIVE PART OR DAMAGE RESULTING FROM SAME. SELLER HEREBY DISCLAIMS ALL OTHER EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OR FITNESS FOR A PARTICULAR PURPOSE.

BUYER RESPONSIBILITIES:

Every claim under this warranty shall be deemed waived unless Buyer submits to Seller a detailed description of the alleged defect and the manner in which Seller’s workmanship is believed to be materially defective. Such description must be submitted in writing within sixty (60) days of the date Buyer knew or reasonably should have known of the alleged material defect and within the Warranty Period.

LIMITATION OF LIABILITY:

The warranty provided above is strictly limited to its terms and is in lieu of all other warranties expressed, implied and statutory. Buyer specifically understands and agrees that Seller shall not be liable in tort to Buyer, whether based on negligence, strict liability, or any other theory of tort liability for any action or failure to act in respect to the manufacture, preparation for sale, sale, delivery or use of Seller’s products. Buyer expressly agrees that his sole and exclusive remedy for breach of the warranty set forth above shall be the remedies set forth above. BUYER FURTHER SPECIFICALLY UNDERSTANDS AND AGREES THAT, EXCEPT AS PROVIDED NO REMEDY SHALL BE AVAILABLE TO BUYER, INCLUDING, BUT NOT LIMITED TO, CLAIMS FOR INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. UNDER NO CIRCUMSTANCES WILL SELLER BE LIABLE FOR LOSS OF ANTICIPATED PROFITS OR ANY OTHER LOSS CAUSED BY REASON OF NONOPERATION OR INCREASED EXPENSE OF OPERATION CAUSED BY SELLER’S PRODUCTS. BUYER HEREBY ACKNOWLEDGES AND AGREES THAT UNDER NO CIRCUMSTANCES, AND IN NO EVENT, SHALL SELLER’S LIABILITY, IF ANY, EXCEED THE NET SALES PRICE OF THE DEFECTIVE PRODUCT (S) PURCHASED DURING THE PREVIOUS CONTRACT YEAR.

RECOMMENDATIONS BY SELLER:

Seller may assist Buyer in selection decisions by providing information regarding Products. However, Buyer acknowledges that Buyer ultimately chooses the product’s suitability for its particular use. Any recommendation made by Seller concerning the use, design, application or operation of the products shall not be construed as representations or warranties, expressed or implied. Failure by Seller to make recommendations or give advice to Buyer shall not impose any liability upon Seller. Note: Some states do not allow limitations on an implied warranty, incidental or consequential damages, so some of the limitations above may not apply. Buyer may have other rights which vary from state to state.

Tub/Bathing Warranty:

WHAT IS COVERED?

PROFLO warrants to the ORIGINAL CONSUMER PURCHASER that its bathtub and bathing system (except as explained under paragraph 3, below) shall be free from defects in material and workmanship under normal use and service FOR FIVE (5) YEARS. If the bathtub and bathing system is used in industrial, commercial or business applications, the preceding sentence does not apply, but rather FOR ALL INDUSTRIAL, COMMERCIAL OR BUSINESS APPLICATIONS, THE WARRANTY SHALL BE A ONE (1) YEAR LIMITED WARRANTY FROM THE DATE OF PURCHASE WITH ALL OTHER TERMS AND EXCLUSIONS OF THE WARRANTY APPLICABLE.

PROFLO’S OBLIGATIONS

PROFLO’s obligations under the warranty set forth in paragraph 1 above shall be to replace free of charge any PROFLO bathtub and bathing system which is defective as stated above, or at PROFLO’s option, to either refund the purchase price or repair the bathtub and bathing system. THE WARRANTY SET FORTH IN PARAGRAPH 1 IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, AND SHALL RUN TO THE ORIGINAL PURCHASER ONLY.

WHAT IS NOT COVERED?

The warranty set forth in paragraph 1 does not cover and PROFLO is not liable for, (i) installation, (ii) any labor charges or (iii) products which have been damaged as a result of any accident, misuse, abuse, neglect, improper installation or maintenance, the use of abrasive or organic solvent cleaners, modification, failure to use the bathtub and bathing system in accordance with instructions provided by PROFLO or use of parts other than PROFLO parts.

HOW TO OBTAIN WARRANTY SERVICE

OTHER WARRANTIES

PROFLO SHALL NOT BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE OR ANY CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES. EXCEPT AS STATED IN PARAGRAPH 1, PROFLO DISCLAIMS ALL EXPRESSED OR IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PROFLO’S LIABILITY, IF ANY, SHALL NOT EXCEED THE REPLACEMENT VALUE OF THE DEFECTIVE bathtub and bathing system. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

PLEASE PAY ATTENTION TO FOLLOWING WHEN MAINTAINING YOUR BATHTUB AND BATHING SYSTEM. FAILING TO DO SO WILL VOID THE WARRANTY:

Do not apply abrasive or caustic cleaners to any part of the bathtub. Do not use bleach-based cleaners or products that state on the label that they remove tarnish and/or rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids. All cleaners should be completely rinsed with water immediately and faucet kept dry after maintaining. Inappropriate installation and maintenance will void the warranty.

Contact PROFLO Customer Service at 800-221-3379

PROFLO Mounting Hardware

Model: OBPF1RB0121

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